GET SUPPORT SERVICES
Our support engineers are certified professionals and are trained to provide resolution at the initial stages of the interactions. In most cases, they have been successful in identifying the problem, diagnosing, and resolving it in first few interactions. Our regular cross-program training to these engineers ensures that they are equipped to resolve customer problems efficiently.
Our support services are:
- Maintaining the Service Level Agreements (SLAs)
- Managed Services
- Manpower Outsourcing
- On-site & Remote Support
- Standard & Extended Hours Support
